Change Management

For most organisations, yes. Fig provides the full change lifecycle with risk scoring, approval gates, and compliance integration. Organisations with complex ITIL processes may use both, with Fig handling the compliance governance layer.

The AI copilot analyses the change scope, affected assets, relevant policies, and historical change data to generate a risk score, recommended test plan, and rollback procedure. All AI outputs are reviewed by human approvers before execution.

Yes. Standard, emergency, and pre-approved change types each have configurable approval chains. Emergency changes can bypass normal gates but require retrospective review within a defined timeframe.

Directly. A change that affects a controlled system triggers a control re-evaluation. If the change creates a compliance gap, the Control Evaluation Engine flags it immediately rather than waiting for the next audit.

Yes. Changes flagged as affecting personal data processing automatically trigger a Data Protection Impact Assessment within the change workflow, ensuring Privacy by Design compliance.