Skip to content
Built for Managed Service Providers

Risk Management for MSPs

Eight core capabilities. One platform. Complete visibility across every client. Fig gives managed service providers a single, multi-tenant platform for risk, compliance, and security operations.

What Does Comprehensive MSP Risk Management Mean?

Managing risk across dozens or hundreds of client environments requires more than a spreadsheet and good intentions

For managed service providers, risk management is not a single activity. It is a collection of interconnected disciplines: identifying threats, mapping controls to regulatory frameworks, scanning for vulnerabilities, responding to incidents, enforcing policies, training staff, managing third-party relationships, and reporting on all of it to clients and auditors.

Most MSPs attempt to cover these responsibilities by assembling a patchwork of 15 to 40 separate tools. Each tool addresses one narrow function. None of them talk to each other well. Data lives in silos. Reporting is manual. And the administrative overhead of managing all those subscriptions, logins, and integrations eats into margins.

Comprehensive MSP risk management means bringing all of these disciplines under one roof. It means having a single platform where risk registers, compliance evidence, vulnerability data, incident logs, policies, training records, and vendor assessments all live together. It means giving your team one place to work from and giving your clients one place to see their security posture.

Eight Capabilities, One Platform

Every function an MSP needs for risk management, built into Fig

Risk Register

Centralised risk identification, scoring, and tracking across every client environment. Assign ownership, set review cycles, and maintain a living record of organisational risk.

Compliance Automation

Map controls to 65+ frameworks including Cyber Essentials, ISO 27001, NIS2, SOC 2, and GDPR. Evidence is collected automatically and kept audit-ready at all times.

Vulnerability Management

Continuous scanning and prioritised remediation workflows. Identify weaknesses before attackers do, and track patch status across your entire client base.

Incident Response

Pre-built playbooks, automated escalation, and full audit trails. Respond to incidents consistently and demonstrate due diligence to regulators and insurers.

Policy Management

Template library with version control, digital acknowledgement tracking, and automated review reminders. Policies stay current and enforceable.

Security Awareness Training

Role-based training modules with completion tracking and phishing simulations. Build a security-conscious culture across every client organisation.

Reporting and Analytics

Executive dashboards, compliance scorecards, and trend analysis. Give clients clear visibility into their risk posture and demonstrate measurable improvement.

Third-Party Risk Management

Assess and monitor vendor risk across your supply chain. Automated questionnaires, continuous monitoring, and risk scoring for every third-party relationship.

Fragmented Point Solutions vs. a Unified Platform

The true cost of tool sprawl goes far beyond subscription fees

The Fragmented Approach

  • 15-40 separate tools with separate logins
  • Manual data aggregation for client reports
  • No cross-tool correlation of risk data
  • Hours spent reconciling duplicate information
  • Integration maintenance and API breakages
  • Higher combined subscription costs
  • Onboarding new staff takes weeks

The Unified Approach with Fig

  • One platform, one login, one source of truth
  • Automated reporting across all capabilities
  • Built-in correlation between risk, compliance, and vulnerabilities
  • Evidence collected once, mapped to multiple frameworks
  • Native integrations with RMM, PSA, and identity tools
  • Lower total cost of ownership
  • New team members productive within hours

Frequently Asked Questions

Common questions about risk management for managed service providers

Ready to Unify Your Risk Management?

See how Fig replaces fragmented tools with a single platform built for MSPs. Book a demo and we will walk you through the eight capabilities in action.