Agentic Remediation
Policy-governed remediation that closes the gap between detection and resolution automatically.
Does this sound familiar?
A control fails on Tuesday. An alert lands in an inbox. By Thursday, someone creates a ticket. The following week, an engineer investigates. Three weeks later, the fix is applied, but nobody updates the compliance register and the auditor finds the gap six months on.
Agentic Remediation with Fig
The workflow starts with your policy variables and ends with an auditable corrective action. Fig turns policy intent into enforceable logic, watches for matching events, executes the approved remediation path, and records the evidence automatically.
Policy Set
Framework and policy variables define what should happen when the control fails.
Integration Event
A live signal from cloud, identity, endpoint, or security tooling breaches that rule.
Automated Fix
Fig runs the allowed remediation path directly or routes it for approval.
Evidence Logged
Trigger, action, approvals, timestamps, and outcome are written to the audit trail.
Closed-Loop Remediation
When a control fails, Fig does not raise an alert and wait. It determines the appropriate response, creates the remediation artefacts, assigns the work, and where your policies permit, executes the fix directly.
Voice-Driven Remediation with Martin
Martin, Fig’s voice-enabled AI agent, gives authorised teams conversational access to remediation workflows. Read-only queries execute immediately, reversible actions require confirmation, and medium-risk changes require independent approval before execution.
Fig has a voice-enabled AI agent that filters out small and low-risk client requests when they call or raise a ticket, so routine remediation and service actions can be handled immediately without pulling engineers into every interaction.
Zero-Touch Playbooks
For MSP and security operations teams, playbooks can create incidents, notify owners, call RMM tooling via webhook, execute remediation scripts, verify the result, and escalate automatically if the fix fails.
Tamper-Evident Audit Trail
Every automated action captures the trigger, policy authority, target, approvals, timestamps, and outcome. When an auditor asks who changed what and why, the answer is already there.
Who uses this?
MSPs & MSSPs
Zero-touch playbooks handle routine remediation across every client, with escalations only when the automation cannot safely close the loop. Your team spends less time chasing tickets and more time on exceptions that actually require judgement.
Learn moreSecurity & Risk Teams
Compliance posture does not decay between audits. Failures create tracked remediation immediately, hard controls can block unsafe operations, and validated playbooks can execute containment or corrective action under policy.
Learn moreCompliance & Audit
Every remediation step is linked to the triggering control, the governing policy, the approval path, and the final outcome. That gives auditors a complete evidence chain from failure through correction and verification.
Learn moreCommon questions
See Agentic Remediation in action
Book a walkthrough tailored to your frameworks and tooling.
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